$ ./faq --help

The Car Code Generator is a secure platform that generates unique 16-character codes based on your vehicle's VIN (Vehicle Identification Number) and selected car configuration. Each code is time-limited and tied to a specific VIN for security.

The system uses advanced encryption and backend-enforced access control to ensure codes cannot be reused or shared.

After successful payment, you receive a 30-minute payment window to generate and access your code. The timer starts immediately after payment confirmation.

You can generate the code multiple times within this 30-minute window. After the window expires, you'll need to make a new payment.

If your 30-minute payment window expires, your session will end and you'll be redirected to the home page. To generate a new code, you'll need to:

• Enter your VIN again
• Select your car configuration
• Make a new payment

Each VIN can have multiple sessions, but only one active session at a time.

Yes! You can use the same VIN for multiple sessions. However, each session requires a new payment and creates a new time-limited access window.

Previous codes generated for the same VIN remain valid but are tied to their original sessions.

Absolutely. We take security seriously:

• VINs are encrypted in our database
• All authorization checks happen on the backend
• Sessions expire automatically after 30 minutes
• No VIN data is stored in browser local storage
• Secure HTTPS connection for all data transmission

We support a wide range of car brands including:

• Volkswagen (VW)
• Audi
• BMW
• Mercedes-Benz
• Porsche
• And many more...

Select your brand, model, year, and engine type in the configuration screen.

We offer a comprehensive catalog of automotive files:

• DSG Flash Files: DQ250, DQ200, DQ500, DL501, and more
• ECU Tuning Files: Stage 1, Stage 2, custom remaps
• DAMOS Files: Definition files for ECU and transmission tuning
• Service Files: EGR delete, DPF delete, DTC removal
• File Conversion: SGO/FRF to BIN and vice versa

Purchasing is simple:

• Browse the catalog or search for specific files
• Add files to your cart
• Proceed to checkout
• Complete payment via Stripe (secure)
• Download your files immediately

Yes! All our files are:

• ✅ Professionally tested
• ✅ Verified for compatibility
• ✅ Quality checked before listing
• ✅ Ready for immediate use

We stand behind the quality of our files with expert technical support.

We offer files in multiple formats depending on the type:

• BIN - Binary flash files
• FRF - Flash file format
• SGO - DSG flash format
• A2L - DAMOS definition files

We also provide file conversion services between formats.

After successful payment, you'll receive:

• Immediate download links on the confirmation page
• Email with download instructions
• Access to your purchase history

Files are available for download immediately and remain accessible for 30 days.

Yes! Every file purchase includes:

• Expert technical support
• Installation guidance
• Compatibility verification
• Free updates (if available)

Use our contact form for technical assistance.

We accept all major payment methods through Stripe:

• 💳 Credit cards (Visa, Mastercard, American Express)
• 💳 Debit cards
• 🏦 Bank transfers (ACH)
• 📱 Digital wallets (Apple Pay, Google Pay)

All payments are processed securely through Stripe's PCI-compliant platform.

Absolutely! We never store your payment information:

• All payments processed through Stripe (PCI Level 1 certified)
• SSL/HTTPS encryption for all transactions
• No credit card data stored on our servers
• Tokenized payment processing

Due to the digital nature of our products, refunds are handled on a case-by-case basis:

• File compatibility issues: Full refund if file doesn't work as described
• Wrong file purchased: Refund or exchange (contact us promptly)
• Technical problems: We'll fix the issue or provide a refund

Contact support@tprogramming.com to request a refund.

Yes! We offer volume discounts:

• 3-5 files: 10% discount
• 6-10 files: 15% discount
• 11+ files: 20% discount

Discounts apply automatically at checkout. For business/professional accounts, contact us for custom pricing.

To use our flash files, you'll need:

• Compatible flash tool (e.g., KESS, MPPS, CMD, Alientech)
• OBD-II connection to vehicle
• Computer with flashing software
• Basic knowledge of ECU/DSG flashing procedures

⚠️ Professional use only. Improper flashing can damage your vehicle.

File licensing varies by type:

• Single vehicle license: Most flash files are for one vehicle
• Master files: Some DAMOS and service files can be reused
• Business license: Available for professional tuners

Check the product description or contact us for licensing details.

We verify compatibility for all files, but if you encounter issues:

• Contact technical support immediately
• Provide your vehicle details and error information
• We'll troubleshoot or provide an alternative file
• Full refund if we can't resolve the issue

Email: tech@tprogramming.com

Yes! Each file purchase includes:

• 📄 Detailed installation guide
• ⚙️ Flash tool compatibility notes
• ⚠️ Safety precautions and warnings
• 💬 Access to technical support

We recommend professional installation for optimal results.

No account required! You can:

• Browse and purchase as a guest
• Generate codes without registration
• Receive download links via email

We're here to help!

• 📧 Email: support@tprogramming.com
• 🔧 Technical: tech@tprogramming.com
• 📝 Contact form: contact.html

Response time: 1-5 business days

Support hours:

• Monday - Friday: 9:00 AM - 6:00 PM AEST
• Saturday: 10:00 AM - 4:00 PM AEST
• Sunday: Closed

Response time: 1-5 business days

Yes! TProgramming is a legitimate automotive software and services provider:

• ✅ Registered business entity
• ✅ Secure payment processing through Stripe
• ✅ Professional technical support
• ✅ Transparent pricing and policies
• ✅ Verified customer reviews

Learn more on our About page.