Privacy Policy

Last Updated: October 13, 2025

Welcome to TProgramming. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or register for our services
• Purchase products from our Car Files Shop
• Use our Car Code Generator tool
• Submit a contact form or email us
• Subscribe to our newsletter or marketing communications

This information may include:

• Name and contact information (email address, phone number)
• Billing and payment information
• Vehicle information (VIN numbers for code generation purposes)
• Account credentials (username, password)
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our site
• Date and time of visit

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our Car Code Generator and Car Files Shop services
• Order Processing: To process your transactions and send you related information, including purchase confirmations and invoices
• Customer Support: To respond to your inquiries, provide customer service, and resolve technical issues
• Account Management: To manage your account and provide you with access to purchased products
• Communication: To send you technical notices, updates, security alerts, and support messages
• Marketing: To send you promotional materials and special offers (with your consent)
• Analytics: To monitor and analyze usage patterns and trends to improve our services
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with legal obligations and protect our legal rights

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing and billing services
• Cloud hosting and data storage providers
• Email delivery services
• Analytics providers
• Customer support platforms

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure payment processing through industry-standard protocols
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy of it in a portable format.

5.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

5.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

5.4 Objection and Restriction

You have the right to object to our processing of your personal information or request that we restrict processing in certain circumstances.

5.5 Withdraw Consent

If we process your personal information based on your consent, you have the right to withdraw that consent at any time.

5.6 Opt-Out of Marketing

You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided in Section 10.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Specific retention periods include:

• Account Information: Retained while your account is active and for a reasonable period thereafter
• Transaction Records: Retained for 7 years for tax and legal compliance purposes
• Contact Form Submissions: Retained for 2 years or until resolved
• Marketing Preferences: Retained until you unsubscribe or request deletion

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (if you have an account with us)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

12. Specific Provisions for Different Jurisdictions

12.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by businesses
• The right to opt-out of the sale of personal information (Note: We do not sell your personal information)
• The right to non-discrimination for exercising your CCPA rights

12.2 European Union Residents (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• The right to be informed about how your data is used
• The right of access to your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making and profiling

Our lawful bases for processing your personal information include:

• Consent you have given
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate interests pursued by us or a third party

13. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If we make material changes to how we use your personal information, we will notify you and request your consent where required by applicable law.